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For more than 25 years, Roberta Matuson, president of Human Resource Solutions, has helped leaders in Fortune 500 companies and small to medium-size businesses create exceptional workplaces leading to extraordinary results. As a seasoned consultant, Roberta is considered a leading authority on leadership and the skills and strategies required to earn employee commitment and client loyalty.She is the author of the highly acclaimed book, Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around and is a highly sought after speaker, consultant and executive coach.
Author Archives: Roberta Matuson
Hitting it Out of the Park
Lucky me! I was taken to a Red Sox game for Mother’s Day where I watched the Sox hit the ball out of the park. I got to watch first hand as player after player hit the ball (yes, we are talking about the 2012 Red Sox team). Their hitting looked effortless. But here’s what [...]
This is How You Brew Passion
This past weekend my husband and I attended the American Craft Brewers Conference in sunny San Diego. I was honored to be selected as a speaker for this amazing event. And I do mean amazing. Over the past six months I interacted with a number of people at the Brewers Association and every person I [...]
Trust
I’m on my way home after speaking at a national conference where I was asked by a participant to sign his conference planner. At first I was flattered, thinking he knew that I was a published author. My excitement quickly turned to dismay when he told me that he needed to obtain signatures to prove [...]
Lousy Employers Attract Lousy Employees–Here’s Your Turnaround Plan
Everyone wants top talent, yet few are willing to do the work that is required to be deserving of these people. That’s great news for those who are serious about becoming the type of workplace where everyone wants to work. I had a meeting the other day with a prospect and we were discussing why [...]
Are You Doing the Same Things and Getting No Where?
I stay in touch with my prospects and often find that nothing has changed since our last conversation, although they swear they’ve been working diligently on matters related to their businesses. Now imagine where they would be today if they had accepted the help they needed and were able to move forward? Here are five [...]
Is it Time for You to Quit Your Job?
The signs are there. You just have to be willing to read the writing on the wall. In my book, Suddenly in Charge, I talk about the five signs that it’s time to quit your job. Here are three of them: You call in sick more than you call in well. Your job is making [...]
Experience Matters
Yesterday, my husband and I paid a visit to Lowes to look at grills. We were quite impressed by the number of associates there to serve customers. That was until we discovered that none of these people knew anything about grills. You would think a place like Lowes would have one or two grill masters [...]
Coaching Key to Employee Retention
A recent study conducted by OI Partners found that employee turnover has substantially increased even in this shaky economy. Many are bracing for the wave that is about to hit their firms the moment the floodgates open and job opportunities become more available. My most successful clients understand that retention isn’t an overnight fix and [...]
Dealing with Difficult Employees
The following is an excerpt from Suddenly in Charge, which is being featured on Amazon this month. Downloads are available for $1.99. Ask managers what they dislike most about their jobs and the majority will say, dealing with problem employees. Problem employees are a fact of life so the sooner you learn how to deal [...]
Are Your Toxic Employees Poisoning the Workplace?
Toxic employees These are those employees with a “bad attitude.” They are negative people and are never satisfied, no matter what you do on their behalf. These are the people who spread gloom and resentment, which makes everyone around them feel icky. And who wants to work in an icky place? So we see turnover…now [...]
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