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For more than 25 years, Roberta Matuson, president of Human Resource Solutions, has helped leaders in Fortune 500 companies and small to medium-size businesses create exceptional workplaces leading to extraordinary results. As a seasoned consultant, Roberta is considered a leading authority on leadership and the skills and strategies required to earn employee commitment and client loyalty.She is the author of the highly acclaimed book, Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around and is a highly sought after speaker, consultant and executive coach.
Category Archives: Leadership
Trust
I’m on my way home after speaking at a national conference where I was asked by a participant to sign his conference planner. At first I was flattered, thinking he knew that I was a published author. My excitement quickly turned to dismay when he told me that he needed to obtain signatures to prove [...]
What to Do If Your Employees Are Sucking the Life Out of You
Are you cutting corners to avoid those employees who are making your life–and your business–miserable? Follow these five steps to breathe life back into your organization. How to Prevent Employees from Sucking the Life Out of You Are you feeling exhausted these days? Have you considered resigning from the company you founded? Welcome to the [...]
Five Ways to Ensure Business Success in the New Year
The Christmas holidays are over and thoughts are turning to the New Year. Here are five ways to ensure business success in the New Year. Have a plan-Saying you are going to be successful in the New Year and becoming successful are often not one and the same. Have a step-by-step plan, with metrics to [...]
Also posted in Productivity, Profitability, Small Business Management, Teleconference
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Management Starts in the Middle. Not at the Top.
If you believe leadership starts at the top and flows downward through the veins of the organization, then your organization is a heart attack waiting to happen. Television series like Mad Men showcase a time when leadership started at the top. The guy in the corner office with a cigar in his mouth gave the [...]
Here’s How You Build An Exceptional Workplace
Imagine for a moment that your spouse died last year and you are raising two children, of which one is disabled. You are working full-time and one day you find yourself ill. Your situation is such that the top physicians in the world can’t figure out how to treat you. Now imagine what your employer [...]
How Would You Rate Yourself as a Leader?
The first step towards becoming a better leader begins with an honest assessment of where you are at. If you are daring enough, you may want to share this assessment with your people to determine if they perceive you the same way you perceive yourself. Productive Relationships Self-assessment The intent of this self-assessment is to [...]
Study finds employers more disconnected than ever from workforce — SURVEY RESULTS
This just in from CCH: “A recent survey on employee performance and retention conducted by Express Employment Professionals found that employers are more disconnected than ever from their workforce. Express surveyed nearly 18,000 current and former clients across North America and found that leaders are wrestling with three key areas of performance, including connecting with [...]
Why Now is the Best Time to Fire That Employee
It’s never a great time to fire an employee, but now is the best time to terminate relationships with those who simply aren’t working out. Here’s why. The holidays are right around the corner-It’s a well-known fact that most employers prefer not to fire people during the holiday season. The New Year rolls around and [...]
Return to Sender: A Letter to Netflix’s Reed Hastings
Dear Reed, It was so nice to finally hear from you this morning, as I would have expected you would have written right after you increased my bill by nearly 60 percent. I guess you were busy figuring out ways you were going to spend your newfound wealth. That being said, I read your letter [...]
Is it a Mistake for Leaders to Admit Mistakes?
One of the biggest mistakes I see leaders make is failing to admit when a mistake has been made. No one is perfect, yet for some reason many leaders act as if it is not possible to have made a mistake. Instead, they choose to blame market conditions or other people for things that may [...]
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