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For more than 25 years, Roberta Matuson, president of Human Resource Solutions, has helped leaders in Fortune 500 companies and small to medium-size businesses create exceptional workplaces leading to extraordinary results. As a seasoned consultant, Roberta is considered a leading authority on leadership and the skills and strategies required to earn employee commitment and client loyalty.She is the author of the highly acclaimed book, Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around and is a highly sought after speaker, consultant and executive coach.
Category Archives: Management
Are You Doing the Same Things and Getting No Where?
I stay in touch with my prospects and often find that nothing has changed since our last conversation, although they swear they’ve been working diligently on matters related to their businesses. Now imagine where they would be today if they had accepted the help they needed and were able to move forward? Here are five [...]
Also posted in General Observations, Productivity, Profitability, Small Business Management
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Coaching Key to Employee Retention
A recent study conducted by OI Partners found that employee turnover has substantially increased even in this shaky economy. Many are bracing for the wave that is about to hit their firms the moment the floodgates open and job opportunities become more available. My most successful clients understand that retention isn’t an overnight fix and [...]
Also posted in Coaching, Employee Engagement, Employee Turnover, Learning and Development, Retention
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Management Starts in the Middle. Not at the Top.
If you believe leadership starts at the top and flows downward through the veins of the organization, then your organization is a heart attack waiting to happen. Television series like Mad Men showcase a time when leadership started at the top. The guy in the corner office with a cigar in his mouth gave the [...]
How Would You Rate Yourself as a Leader?
The first step towards becoming a better leader begins with an honest assessment of where you are at. If you are daring enough, you may want to share this assessment with your people to determine if they perceive you the same way you perceive yourself. Productive Relationships Self-assessment The intent of this self-assessment is to [...]
Dealing with a Diffcult Co-worker
Dealing with a Difficult Co-worker Sooner or later it happens to all of us. We experience life with a difficult co-worker. In a better economy you might choose to pick up your toys and go elsewhere. But in these uncertain times, most people have little choice but to find a way to deal with people [...]
Study finds employers more disconnected than ever from workforce — SURVEY RESULTS
This just in from CCH: “A recent survey on employee performance and retention conducted by Express Employment Professionals found that employers are more disconnected than ever from their workforce. Express surveyed nearly 18,000 current and former clients across North America and found that leaders are wrestling with three key areas of performance, including connecting with [...]
Why Now is the Best Time to Fire That Employee
It’s never a great time to fire an employee, but now is the best time to terminate relationships with those who simply aren’t working out. Here’s why. The holidays are right around the corner-It’s a well-known fact that most employers prefer not to fire people during the holiday season. The New Year rolls around and [...]
How to be Outrageously Successful
We look at famous people and wonder how they became overnight successes. The truth is that most overnight success takes years to achieve. You have to begin somewhere, so where do you start? Establish goals for yourself-As I told audience members of a webinar that I conducted this morning, it’s hard to get to where [...]
Is it a Mistake for Leaders to Admit Mistakes?
One of the biggest mistakes I see leaders make is failing to admit when a mistake has been made. No one is perfect, yet for some reason many leaders act as if it is not possible to have made a mistake. Instead, they choose to blame market conditions or other people for things that may [...]
What to Do When You’ve Been Passed Over for Promotion
In the old days, you could simply say, “I quit!” when the promotion you felt you deserved went to someone else. Today, the response to being passed over for promotion isn’t as clear cut. For a moment, let’s assume that you need to keep your job because there is little in the way of [...]
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