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For more than 25 years, Roberta Matuson, president of Human Resource Solutions, has helped leaders in Fortune 500 companies and small to medium-size businesses create exceptional workplaces leading to extraordinary results. As a seasoned consultant, Roberta is considered a leading authority on leadership and the skills and strategies required to earn employee commitment and client loyalty.She is the author of the highly acclaimed book, Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around and is a highly sought after speaker, consultant and executive coach.
Category Archives: Sales
What’s Your Contingency Plan?
This morning I decided to treat myself to a cappuccino at my local bakery. Imagine my disappointment when I was told their espresso machine was broken, which meant that I would not be able to buy what I wanted. I pass by this place daily so I decided to ask if they thought it [...]
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