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Large Businesses

"We got a lot of value out of working with Human Resource Solutions on a recruiting efficiency project. Before speaking with Roberta Chinsky Matuson, we had a hard time figuring out where to start in order to meet our project goals. Through in-depth interviews, Roberta was able to clearly define our project objectives and the methodology we needed to employ to reach those objectives. Roberta helped us pinpoint the root cause of our problem by using in-depth probing techniques that allowed her access to important data that we did not have. She really tries to get below the surface of an issue and knows what questions to ask to do so. I believe we will not only hire more efficiently but also more effectively as a result of our work with Roberta and Human Resource Solutions."
– Amy Waryas, Director, Human Resources, The Boston Beer Company

Medium Sized Businesses

"Roberta provided a solid foundation of effective Human Resource concepts that enabled us to craft a comprehensive onboarding program. With her guidance, knowledge, and expert HR advise we have successfully launched our company-wide training initiative. We are now able to assimilate new hires into the company more effectively than ever, providing the training, skills, and tools needed to be successful in their job. As a result of our new onboarding program, our team members will be equipped to consistently create an exceptional customer experience while simultaneously decreasing the amount of time needed for a new employee to become a productive, successful team member. Human Resource Solutions was the right choice!"
– Ted Winston, Co-Owner, Winston Flowers, Gregory Comfort, Director of Training Development

"We engaged the services of Human Resource Solutions to source financial candidates for one of our expanding lines of business. Human Resource Solutions quickly and expertly gained knowledge of our complex business and was able to identify specific industry talent we were seeking. Confidentiality was paramount which was handled with the utmost diplomacy and professionalism. Human Resource Solutions is a solid resource to tap for many businesses’ different human resources needs."
– Karen A. Meier, Director of Human Resources of Gordon Brothers Group, LLC

Small Businesses and Start-ups (Entrepreneurial Companies)

"When it comes to management of people, Roberta sees through all the noise to the heart of the matter."
– Mark Spitzer, President, Photonic Glass Corporation

"Human Resource Solutions Virtual HR Director model has provided MicroOptical with a resource that proved invaluable in several important areas. Initially, it provided the know-how and experience that MicroOptical needed to create a comprehensive employee manual. Since its implementation we have used it as a reference to deal with employee problems in an even and fair manner. Our employment practices truly support our business goals. When we need updates, Roberta is more than happy to provide those to us.

As we have grown, Roberta has provided continued support to help us work through complicated personnel issues while allowing us to focus on other areas of our business. Periodic reviews of our employment practices help us to maintain appropriate records and to stay legal. As an independent party, Roberta is able to evaluate employee morale and concerns effectively. Her insights helped us develop a competitive benefits package that was well received by our employees.

Roberta has helped us solve interpersonal problems in an unbiased and effective manner. The Virtual HR Director model provided by Human Resource Solutions has worked well for us over the past four years. We get the benefit of receiving high-level HR advice without paying six-figures to have a full-time professional on our staff."
– Paul M. Zavracky, Ph.D., President of Memsic and former President and COO of MicroOptical Corporation

"Since human resources is not one of our favorite tasks in running this business, Roberta has provided clarity and sensibility for us in this area. She has saved us time and energy on situations we may have needlessly wrestled with. We consider her a partner and look for her guidance often. Roberta has provided a welcomed service to Six Red Marbles."
– Sarah Smith White, President/Founder of Six Red Marbles

"As a small and fast growing company with no official HR function, we found Human Resource Solutions very capable of filling a very important need. We did not have the resources or expertise to combine the employee handbooks of two merging companies. Human Resource Solutions provided the scope of work and reasonable timetable to complete the project. While the project was not always a priority within the daily routine of our business activities, Roberta was tenacious about keeping us focused on completing our project on schedule. The finished project was comprehensive, professional and passed the scrutiny of legal experts. I would definitely use Human Resource Solutions again and would highly recommend them for those one-time, as well as ongoing projects that you know are important."
– John Blake, Former Chief Operating Officer, Advanced Results Marketing

"It’s a real pleasure working with Human Resource Solutions. They understand how small businesses operate and have been very responsive to our needs. As a fast growing company we knew we quickly needed to put sound HR practices into place. Human Resource Solutions came in and developed a customized Employee Handbook that we now use as a daily resource. We know they are there for us when we need them and that’s a relationship worth retaining."
– Curtis B. Bean, Former President and COO of Gazelle Systems, Inc.

"Roberta was a great resource when we were launching our new company. We had just been funded and were setting up the business in St. Louis and needed to hire an office manager and develop all our HR policies. Roberta was able to manage the whole hiring process for us remotely from Massachusetts, including placing the ads, screening the candidates, and helping with the job offers. She also helped us establish our HR policies and procedures."

"Working with Roberta is like having your own HR Director on your team. We have the benefit of having someone there when we need immediate help without the associated overhead costs of a full-time HR Director. It’s great to have someone you can confide in when you are trying to work through HR issues in your organization. Her associates are professionals and are always quick to respond to our needs. Human Resource Solutions has helped recruit some very key players for our organization, which has enabled us to focus on growing our company."
– Glenn Kaufman, President of Corporate Alumni

"The advice I have received from Roberta over the years regarding leadership matters has been invaluable."
– Russell Whitaker, Senior Vice-President, Broadcast Pix

"Our industry requires us to be up to speed—management wise—at all times. With Roberta Matuson, I never have to worry about this."
– Peter Rinnig, owner, QRST's

"About nine years ago, it occurred to me that I was a walking employee handbook and our policies tended to be influenced by the mood I was in at the time a staff member asked about a particular issue. It was then that we decided we needed an employee handbook.

We put together a team of five staff members from various departments to create our handbook. After about two months and many hours of meeting, we had not made any progress what so ever. We needed help!

Roberta Matuson was our answer. She met with us, developed a plan, walked us through the process to record our policies and procedures. She helped identify areas where policies were non-existent. She then developed and produced our employee handbook. We still use it today.

Whenever a question or situation has a risen over the last nine years – we simply refer to the handbook – it has not failed us. Thank you Roberta!"
– Tim Slattery, CEO, CFSmail.com

Clients Discuss Generation Integration

"Thanks so much for your presentation on the 'Intergenerational Workforce' in April.

The SaGE group felt it was a great introduction to the age-related demographic issues facing the workforce at Best Buy and across the United States. I will be sending you a copy of address and we will be sharing it with our 95,000 retail employees via our 'Tagzone' website.

We have really appreciated receiving your articles regarding intergenerational workforce issues—it really helps raise awareness of our group and what we are working toward.

We look forward to working with you again in the future. Keep sending those incites and articles!!"
– Gabe Angieri, Communications Chair, SaGE Employee Business Network, Best Buy, Inc.

"Roberta recently addressed a captive audience at our organization about the changing generations in the workforce. It is critical to both have an understanding of the topic as well as provide managers the tools to deal with the changes.

Roberta is an expert on the subject matter and her expertise really came through. The audience was very engaged and Roberta was the key in laying the foundation for this critical topic by providing a very productive session."
– Mike Miller, Director of Training, Price Chopper Supermarkets

"The 'Managing the Multigenerational Workforce' program presented by Human Resource Solutions was very well received by our members. This interactive workshop, helped participants learn to recognize and understand the different expectations and attributes of each generation. They now look at and approach the needs of their workforce differently, enabling them to be more effective managers."
– Karen L. Cronenberger, Manager of Training and Development, CMEA The Employers Association

"I found this to be an informative, interactive and fun workshop. Each generation brings something different to every organization. This class opened my eyes to those differences and how to best manage them. I highly recommend attending."
– Lauren C. Leahy, Vice President and CFO, Eastern Dentists Insurance Company